PALMIYE LIGHTING · AFTER-SALES ASSURANCE
Warranty Policy
Our published policy covers Palmiye-branded products for three years from the invoice and delivery-note date, subject to the applicable terms and exclusions.
STANDARD PUBLISHED WARRANTY PERIOD
Beginning on the invoice and dispatch/delivery document date.
Warranty Coverage
Coverage applies to Palmiye-branded products under the published three-year period and the relevant product and contract conditions.
Exclusions
Issues arising from overvoltage, physical damage or incorrect installation are outside the published warranty coverage.
Technical Assistance
For support, provide your invoice, model details, photos and a short description so our team can review your enquiry.
After-Sales & Warranty Enquiries
For product-specific warranty terms or international project contracts, please contact us. Contract terms, project specifications and applicable law should be reviewed together with this policy.